1.

Look for simplicity.

Does Basic user training take less than 1 day ?

2.

Look for flexibility.

Can the software pull data from your existing database(s) without extensive programming ?

3.

Look for ease of use.

Can an average user find all relevant and personalised information with one click ?

4.

Look for ongoing support.

Do you have internal staff who can maintain the majority of needs once installed ?

5.

Look for applicability.

Can action plans and comments easily be linked to scorecard attributes to provide insight to the data ?

6.

Look for value.

Does pricing encourage the maximum number of users ?